1. Who we are
Stravo Digital is a local SEO agency providing search and digital marketing services to businesses worldwide. We operate remotely from Pakistan and serve clients across the United States, United Kingdom, Canada, Australia, the UAE and Europe.
For the purposes of the UK GDPR and EU GDPR, Stravo Digital is the data controller for the personal data described in this policy.
Contact: contact@stravodigital.com
2. What data we collect
Information you give us
When you fill in a form, email us or message us on WhatsApp, we may collect:
- Your name
- Your email address
- Your phone or WhatsApp number
- Your website URL
- Your business name
- Any information you include in your message
Information collected automatically
When you visit our website, we may collect:
- Your IP address (anonymised where possible)
- Browser type and device information
- Pages you visit and time spent on them
- The website or search term that brought you here
- Approximate location based on IP address
We collect this through analytics cookies. See section 6.
Information we do not collect
We do not collect payment card details through this website. We do not knowingly collect data from anyone under 16. We do not collect special category data such as health, religion or political views.
3. How we use your data
We use your personal data to:
- Respond to your enquiry and send the free audit you requested
- Provide and manage the services you have engaged us for
- Send you occasional emails about our services, if you have opted in
- Improve our website and understand how visitors use it
- Meet our legal and accounting obligations
We do not sell your personal data. We do not share it with advertisers.
4. Our legal basis
Under the UK GDPR and EU GDPR, we rely on the following legal bases:
- Consent
- When you submit a form, subscribe to our newsletter or accept analytics cookies. You can withdraw consent at any time.
- Contract
- When we need your data to deliver services you have engaged us for.
- Legitimate interests
- To operate and improve our website, respond to enquiries, and protect our business from fraud or misuse. We balance this against your rights.
- Legal obligation
- Where we are required to keep records for tax or accounting purposes.
7. How long we keep your data
| What | How long |
|---|---|
| Enquiries that do not become clients | Up to 24 months, then deleted |
| Client records | Duration of the working relationship, plus up to 7 years where required for tax and accounting |
| Newsletter subscribers | Until you unsubscribe |
| Analytics data | Per Google Analytics settings, currently 14 months |
8. Your rights
Depending on where you live, you have the right to:
- Access the personal data we hold about you
- Correct data that is inaccurate or incomplete
- Request deletion of your data
- Object to or restrict how we process it
- Receive your data in a portable format
- Withdraw consent at any time
- Opt out of marketing emails
If you are in California, you also have the right to know what personal information we collect, request its deletion, and not be discriminated against for exercising those rights. We do not sell personal information as defined under the CCPA.
To exercise any of these rights, email contact@stravodigital.com. We will respond within 30 days.
If you are in the UK or EU and are unhappy with how we have handled your data, you can complain to your local data protection authority. In the UK, that is the Information Commissioner's Office (ico.org.uk).
If you are in Canada, you can complain to the Office of the Privacy Commissioner of Canada (priv.gc.ca).
9. How we protect your data
We use HTTPS encryption across the website, limit access to personal data to people who need it, and use reputable service providers with their own security standards.
No method of transmission over the internet is completely secure. If a data breach occurs that is likely to affect your rights, we will notify you and the relevant authority as required by law.
10. Third-party links
Our website links to other websites, including client sites and directory profiles. We are not responsible for their privacy practices. We recommend reading the privacy policy of any site you visit.
11. Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed. If we make significant changes, we will make that clear on this page.
12. Contact us
Questions about this policy or your data?
We aim to respond within a few hours on business days.
Have a data question?
Whether it's an access request, a correction, or just a question about how we handle your information — we're happy to help.